ENSURE YOU HAVE WHAT YOU NEED, WHAT YOU WANT, WHAT YOU DESIRE! ORDER HERE AND WE WILL FILL UP YOUR FRIDGE PRIOR TO YOUR ARRIVAL!!!


Please note that we will require at least 48 hours notice to prepare items for delivery or pick-up. Make sure you provide us with access information and authorization at the notes of the shipping page. Or just e-mail us.  If you need something sooner, give us a call or come in and see us. We always like to see your smiling face.



SHIPPING AND DELIVERY POLICY

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are only available for delivery to addresses in Kicking Horse Mountain Resort.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order on the day of your arrival at the Resort. E-Commerce will not be available during Shoulder Season (April-June and September-November).

4. Delivery Instructions

You will be asked to provide special delivery instructions on the check-out page of our website. Additional access to your unit information is expected to be provided by you in a separate e-mail to us.

5. Shipping Costs

Shipping costs are $15.00 plus tax per order. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the Federal and the BC provincial Regulations.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at the Store or by e-mail.

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at Store or by e-mail.